Case Study: Cortlandt Healthcare (March 2016)

Patients Age: 48
Admission Date: 3/13/2015
Admitted From: Westchester Medical Center
Discharge Date:
Discharged To:
Length of Stay: so far 1 week
Reason for Stay: car accident
How did this patient hear about Cortlandt Healthcare? Down the road from her daughter

Details of Experience:

C.Deagan is a patient here at Cortlandt Healthcare. I sit down with Mrs. Deagan and we start talking: Mrs. Deagan starts telling me that she has gone through 5 car accidents since 1988 and required 9 major surgeries all over her body. Driving to and from numerous hospitals, followed by crazy amounts of physical therapy but just never found the right therapy. So I ask Mrs. Deagan what made you decide to come to Cortlandt Healthcare? Mrs. Deagan replies by saying I don’t know what made me decide by choosing Cortlandt Healthcare, but it was the best thing that ever happened to me.

The minute I walked out of the elevator the smiles on the faces of the nurses, just made me think I can do this. Next morning I walked into therapy with the help of the Nurses and rehab and it was amazing. The Rehab is pushing me, and that’s making me push even harder and I feel so much better and accomplished. I picked this place because my daughter lives right down the road, and it turned out to be the best choice of my life. The OT’S and PT’S are so good to me here. Every day as I am going around doing routine checks Mrs. Deagen always stops and says to me, I’m doing so much better because the nurses and Therapists are so good to me.